EPASS24 FAQ
Ferry
Germany
Customer support
Epass24 Norway
- I registered my vehcile EURO CLASS but I do not see it under my EPASS24 account, was the EURO CLASS registration successful?
- What are the ferry prices in Norway?
- What are the road prices in Norway?
- How to pay my road toll fees / congestion taxes / passages ?
- I have a motorcycle, and I am travelling to Norway, do I need to pay road tolls?
- What are the prices on the Norwegian roads? See all 18 articles
Epass24 Sweden
- I was never in Sweden or Norway
- I received a extra fee/ reminder for Sweden despite I already paid the original fee?
- The picture on my invoice is a trailer
- When will I get my invoice for Sweden?
- Can I pay for the Ørestad Bridge and the Storabelt Bridge (Denmark) with EPASS24?
- Do you cover bridges in Sweden? See all 14 articles
Rental / leasing vehicles
Payments
- Wann erhalte Ich die Chip, Transponder oder eine Mautbox? Benötige Ich eine Chip, Transponder oder eine Mautbox dazu?
- When do I get the Chip, transponder, or toll box from you?
- The QR code for the Swiss Bank account is not working, how can I pay?
- Do you take American Express (AMEX) ?
- Why did I receive a late fee
- I have an EPASS24 account and I am trying to pay my invoice at "PAY HERE", and it does not work See all 14 articles
EPASS24 account
- I paid a ferry fare/passage directly on board — why wasn’t it linked to my EPASS24 account?
- I have passages in my EPASS24 account and I have not travelled to Sweden / Norway with my rental car yet?
- Why register an Epass24 account?
- When will the passages be visible on my account?
- I created an account but did not get a confirmation
- Detailed passage information See all 7 articles